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Staff contact
J. Paul-Émile Roy, CA
research.studies@cica.ca
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Executive summary
Project objective
This research report explores the importance and role of non-financial performance measures in providing boards of directors and senior management with the information needed for effective corporate governance. A survey of Canadian performance measurement practice assesses the degree to which performance measurements fit with the stated strategic priorities of the companies of the chief executive officers and the directors who were surveyed. The report also presents an in-depth study of performance management practices in five major Canadian corporations: Nortel; the Bank of Montreal; Nova; Syncrude; and Noranda. (Authors - John Waterhouse, Ph.D, Simon Fraser University and Ann Svendsen, Core Relation Consulting)
(CAmagazine, March 1999, p. 41, "Measuring Up" by John H. Waterhouse)
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